Technology Partner

Let me handle the technical side of your business so you don't have to.

Koku Studio acts as your dedicated technical partner: I manage your core systems, keep them running, and improve them month by month. Google Workspace, automation, websites, internal tools, vendors, integrations. One person. Clear decisions. A few hours back every week.

Book a 20-minute audit See Automation →

You probably don't need a full-time hire. You need someone who will actually manage the system. Most businesses end up with a web person, an IT person, a spreadsheet person, and a dozen "temporary" tools. It works, but it costs time every week. This fixes that.

What changes

Fewer loose ends. More follow-through.

This is an ongoing partnership, not one-off advice.

One person. Across it all.

No handover gaps between your web person, IT guy, and automation freelancer. One contact who knows your whole setup and can make a decision.

Systems that stay tidy

Drive structure, permissions, accounts, templates, routines. The boring stuff stays under control.

Automation where it counts

Intake, onboarding, reporting, reminders, handoffs between tools. Less copying, less chasing.

Less risk, fewer surprises

Backups, monitoring, access reviews, and sensible defaults. Problems get handled before they become drama.

Better vendor decisions

I help you pick tools that fit and avoid expensive dead ends. If it should be a spreadsheet, it stays a spreadsheet.

Momentum

Instead of "we should sort that", it gets scheduled, done, and documented.

What I do

The full scope

Translated into the daily reality of a 5–50 person business.

Email & team setup

  • Setting up your business email

  • Adding or removing staff from your accounts

  • Making sure the right people can access the right files

Saving you time

  • Automating repetitive tasks — quotes, bookings, follow-ups

  • Automatically following up with new enquiries

  • A clear view of what's happening in your business

Web & software

  • Website fixes and improvements

  • Connecting your booking system, calendar, and contacts

  • Custom tools built around how your business actually works

Planning & decisions

  • Choosing the right software (and avoiding costly mistakes)

  • Keeping your business data safe

  • A clear plan for what to fix now and what to tackle later

How it works

Audit → Stabilise → Improve

We start with what is actually painful. Then we make the foundations boring and dependable. After that, we add improvements in small, steady steps.

01

Audit (20 minutes)

Quick review of your current setup and the weekly annoyances: access issues, messy files, manual handoffs, broken forms, unclear tools.

02

Stabilise (2-4 weeks)

Fix the foundations: Workspace structure, permissions, critical workflows, backups/monitoring where needed.

03

Improve (ongoing)

Small projects, new automations, cleanups, and support. Everything documented.

Common projects

Typical "we should really fix this" work

If you recognise these, you're the right fit.

  • Client intake that goes to the right place, every time

  • Consistent onboarding for staff and clients

  • Shared Drive structure that your team actually uses

  • Reporting that doesn't require a monthly spreadsheet marathon

  • Reducing tool sprawl: fewer apps, clearer oversight

  • Fixing deliverability, routing, and shared email setups

  • Connecting CRM, accounting, booking, and email properly

Plans

Pick the level of partnership

Start small if you want. Upgrade once you feel the difference.

Essential

£300 / month

For small teams who need a reliable technical partner.

  • Workspace admin and day-to-day changes

  • Basic security and access management

  • Light automation

  • Monthly review and tidy-up

  • Small fixes and improvements

  • Email support

Partner

£500 / month

For growing businesses with recurring process pain.

  • Everything in Essential

  • Proactive automation improvements

  • Quarterly roadmap and prioritisation

  • Priority support

Strategic

£900 / month

For businesses that want full technical management and faster delivery.

  • Everything in Partner

  • Regular strategy conversations

  • Direct admin channel (same-day for urgent issues)

  • Complex integrations and internal tooling

  • Vendor oversight and technical decision-making

One-off builds (new website, larger app work) can be scoped separately.
Essential starts at £300/mo — less than a day of freelance dev time, and a fraction of a junior hire.

FAQ

Is this IT support?

No. I’m not a general helpdesk. I manage the systems layer: Workspace, automation, tools, and decisions. If you already have IT, I work alongside them.

What kinds of businesses is this for?

Established local businesses that rely on digital tools but don’t have a technical partner. Professional services are a great fit.

How do requests work?

You get a clear channel for requests. I log what changed and why. Simple stuff is handled quickly; bigger items go into a small roadmap.

Can we start with a small scope?

Yes. Start with an audit and one high-impact fix. If it helps, we move to ongoing support.

Want one person to manage the whole tech layer?

Book a short audit. I’ll tell you what I’d fix first, what I’d leave alone, and what a sensible monthly partnership looks like.

Book a 20-minute audit